Decision 01
Guided sessions instead of open chat
An empty chat box asks the person to know what to say, which is often the exact point where they get stuck.
Considered
A free-form AI chat with suggested prompts above the input.
Chosen
I designed sessions as short guided sequences: the coach asks one question at a time with tappable answers, and typing is always possible but never required.
Why it works
Structure lowers the effort to begin, while the open input keeps the person in charge. Confident users lose a little flexibility, which the “Talk it through” mode gives back.

